TYPES OF DATA WE COLLECT
Contact details: Your name, address, telephone number, email address.
Data that identifies you.
Your IP address, login information, browser type, and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version.
What about really sensitive data?
We don’t collect any “sensitive data” about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, etc.). We also don’t store any financial data.
What about children’s data?
FromZero is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. We do not target children, and we do not knowingly collect any personal data from any person under 18 years of age.
HOW AND WHY WE USE YOUR DATA
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Keeping FromZero running
Managing your requests for resource guides and sales requests.
Testing features, interacting with feedback platforms and questionnaires, managing landing pages, heat mapping our site, traffic optimization, and data analysis and research, including profiling and the use of machine learning and other techniques over your data and in some cases using third parties to do this.
Notifying you of any changes to our service, solving issues via live chat support, phone or email including any bug fixing.
Marketing purposes (with your consent)
For sending you emails and messages about our products and services, and content. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
We may share your name, email address, phone number, and the particular request you submitted via our form with strategic partners. Our partners are heavily vetted and we will only make the connection to improve your buying experience.
YOUR PRIVACY CHOICES
You can choose not to provide us with personal data
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can turn off cookies in your browser by changing its settings
YOUR PRIVACY RIGHTS
You can exercise your rights by sending us an email at email@example.com
You can turn off cookies in your browser by changing its settings.
This includes the right to ask us for supplementary information about:
The categories of data we’re processing, the purposes of data processing, the categories of third parties to whom the data may be disclosed, how long the data will be stored (or the criteria used to determine that period).
Your other rights regarding our use of your data
We will provide you the information within one month of your request unless doing so would adversely affect the rights and freedoms of others (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You can object to us using your data for profiling you or making automated decisions about you
We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior).
You have the right to be ‘forgotten’ by us
You can do this by asking us to erase any personal data we hold about you if it is no longer necessary for us to hold the data for purposes of your use FromZero. Email firstname.lastname@example.org to request to be forgotten.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: www.google.com/intl/en/policies/privacy/
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: www.facebook.com/about/ads/#568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA: www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada: youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe: www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy www.facebook.com/privacy/explanation